• We value plain talk and are committed to cutting through the confusion

  • We adopt traditional methods of doing business like building strong relationships

  • Providing a high and consistent level of service to our customers is important to us

Smith & Lane take a modern approach to business insurance

Smith & Lane was founded in 2021 by Sarah Gardiner-Smith and Peter Lane. Our desire to make insurance easy and understandable to business owners, along with our want to provide a creative, flexible and comforting work environment for our industry peers, ultimately drove us to go out on our own.

The business is run across two locations, in Melbourne and the Sunshine Coast, with clients serviced nationally. While our knowledge and experience attracts construction clients and customers working in high risk industries, our services span broadly across all industry sectors.

We are a highly awarded business taking home Insurance Business Australia’s Fast Brokerage and Fast Starter awards for 2023, along with Insurance Advisernet’s Emerging Practice of the Year 2023. We are proud to be one of Insurance Advisernet’s Platinum Practices.

About Insurance Advisernet

Local Understanding. National Strength.

Smith & Lane is proud to be an Authorised Representative of Insurance Advisernet Australia Pty Ltd AFSL No. 240549, a network of more than 270 insurance advisers across Australia and New Zealand. Insurance Advisernet is a principal member of the National Insurance Brokers Association and the largest member of the publicly listed AUB Group – one of the leading general insurance broking groups in Australasia with over 950,000 clients. This relationship gives Smith & Lane access to unrivalled financial strength, business efficiencies and buying power that spans every major insurer in Australia and New Zealand, even access to major overseas insurers when required.

Client Testimonials

  • Peter and Sarah have been like an extension of our business since coming onboard. They understand the importance, and urgency, of our insurance requirements and I have often called on them at a moment’s notice to request something that they attended to immediately. This level of service is unlike what I have experience in the past and I feel truly grateful that they are a part of our team. Thank you Peter and Sarah for your spot-on service, professionalism and guidance.

    Sarah Alizzi CA | CFO/Operations Manager
    Ridgewater Homes
  • I have had the pleasure of working with Peter and Sarah from Smith & Lane for several years on mutual clients, particularly in regards to builder's warranty insurance. For our Builder clients, the managing of their Builder’s warranty insurance has become such an important part of their on-going business needs, requiring advisors to work closely together. Peter’s experience and approach to builder’s warranty insurance makes this process so much clearer, he is always happy to discuss and answer questions to help find a solution for a client. I cannot recommend them highly enough for their knowledge, professionalism, and ease to deal with.

    Nick Hill | Director
    Business Services
  • I appreciate the knowledge and thorough advice Sarah and Peter have always provided throughout my many years working with them. As the owner of a business performing high risk activities, no detail is too small. I have a number of complex polices in place and these are subject to change as my business grows and ventures into new areas. Sarah makes herself available to answer any queries I have and her experience with high risk and the height safety industry means that she has a comprehensive understanding of my businesses risk and exposures, and can tailor my programme accordingly.

    Dane Butler| Managing Director
    Briteway Australia
  • Sarah is by far the best broker we have worked with. Thorough, methodical and quick to respond. She is always looking out for the client and their needs and provides options/considerations that we never thought about. Her ability to find the best price and policy is second to none and the overall service experience is very rare. Thank you Sarah!

    Tony Orlando | Director
    ORRO Group
  • I have been working with Smith & Lane Insurance for over a year now and the level of service is incomparable. The team are professional, respond promptly, offer informative and quality advice, and ensure the processes for submitting a claim or making policy changes are made easy. Sarah
    continuously works with me to ensure I have all the correct covers in place and even took the time to come into my office to better understand the ins and outs of my business. Highly recommend!

    Addison Mitchell | Director
    Tall Tech

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