About Us

Welcome to Smith and Lane Insurance, an Authorised Representative of Insurance Advisernet Australia

While Smith & Lane take a modern approach to business insurance, we value traditional methods of doing business like building strong relationships with our customers and providing a high and consistent level of service.

Our goal is to set you up with insurance that takes away the worry of not being covered if something happens to your business.

As insurance specialists, we have extensive knowledge and experience in a vast range of sectors and regularly deal with small businesses up to large enterprise.

But more importantly, we value plain talk and are committed to cutting through the confusion to explain insurance to you in simple terms.

At Smith & Lane we make sure that we give realistic information about how long things will take, and that we always do what we say we will.

We have a tailored approach and are happy for any curious business owner to contact us for no strings advice and an initial chat.

We are genuine insurance advisors with a focus on the right information as well as the right price.

Smith & Lane Insurance is an Authorised Representative of Insurance Advisernet, one of Australasia's largest General Insurance Brokers.

Our Values

Tailored Choice

Insurance is no time for compromise. It’s vital to have access to a wide range of insurance options for optimal coverage. Once we identify your individual needs, we draw upon our knowledge and experience to design the ideal solution.

Active Advice

Advice needn’t just happen in the beginning, when you seek it out, or in the event of a crisis. For us, it starts by adopting a risk management approach to understand your unique risk profile and recommend the right solutions. But in a changing world, we take it upon ourselves to advise you every step of the way. It’s key to our lasting relationship.

Real Value

Price always matters, but value goes much further. Real value finds the perfect balance between affordability and peace of mind. We achieve this balance for you by drawing on expert advice, an all-encompassing offering, unrivalled buying power, efficient systems, and unwavering support in the event of a claim.

Our Team

Sarah Gardiner-Smith

0420 494 288
sarah@smithandlane.com.au

Sarah has been in the business insurance industry since 2009, having worked with small business, commercial and corporate files across several industries.

Prior to her role as managing director at Smith & Lane, she held a senior executive role within a suburban broking firm, while simultaneously managing a portfolio of corporate clients, and managed two insurance broking teams.

Sarah’s exposure to different products and industries is vast. She has particular expertise in the construction and high risk liability sector and is well known for her ability to make organising new insurance easy, whether by a quick phone call, helping complete paperwork, or providing you with specialist advice.

Further to her background in broking, Sarah’s on the ground experience includes roles heavily involved in staff management, sales, strategic business planning and negotiating. She also has a strong history in implementing schemes and binders and managing external stakeholder relationships.

Peter Lane

0414 590 188
FSP No: 1285495
peter@smithandlane.com.au

Peter has been in the business insurance industry since 2011 and holds a Bachelor of Business. He has negotiated on behalf of a wide range of businesses in the construction, manufacturing and corporate sectors.

He gained his strong industry experience as an underwriter for a well-known large multinational insurance organisation - assessing large, complex credit risks amongst other challenges.

With a past role as a senior builder’s warranty underwriter, and running his own exclusive, successful underwriting scheme, he is regarded highly for his ability to sort out Builder’s Warranty insurance issues and make the process of gaining, renewing or extending limits easy.

In addition to his builders warranty experience, he has also managed a diverse portfolio, spanning from SME to corporate clients across multiple sectors. Peter has a unique ability to offer frank advice and to explain insurance in clear and direct terms

Mahima Shrestha

0408 521 835
FSP No: 1304361
mahima@smithandlane.com.au

Mahima has been in the insurance broking industry since 2013, working across a range of portfolios including clients in the leisure, transport, construction, and high-risk liability sectors.

Mahima’s extensive experience encompasses effective risk assessment, tailored coverage solutions, and seamless claims management. She demonstrates expertise in addressing clients' distinct needs while ensuring compliance with industry regulations.

She values mentoring her peers and works towards process improvement to create a more seamless experience for her clients. Mahima brings her immense understanding of occupation risks and products, as well as her familiarity with systems and processes to the Smith & Lane team.

She aims to expand her knowledge in insurance and continue to provide a customer-centric approach to excel in providing advice to her clients.

Keira Gillanders

0418 266 460
FSP No: 1303903
keira@smithandlane.com.au

Keira’s interest in insurance started during her previous role in Commercial Real Estate. Her desire to learn more about the industry grew stronger while assisting clients with all aspects of new business, negotiation, management, sales, and leasing. Keira has been with us since early 2022 and has recently completed her Tier 1 in Insurance Broking.

With over 10 years’ experience consumer facing roles plus three years in Commercial Real Estate working for high-end brands and clients, Keira has the knowledge, empathy and understanding of developing relationships and knowing local business. Her professionalism and management skills are highly demonstrated, as she assists the Smith and Lane Insurance team.

Keira’s aim is to learn from the success of those around her and grow within the insurance industry.

Darcee Pollock

0439 153 228
darcee@smithandlane.com.au

Darcee is an experienced insurance broker with commencing her career in the industry in 2010. She started at the front desk and worked her way up to supporting senior staff and directors handling corporate accounts.

She is known for being hardworking and getting things done efficiently. She has worked across various sectors like transport, construction, and manufacturing, dealing with challenging property placements.

Darcee’s clients appreciate her tailored approach to insurance and her ability to manage risks effectively. She is respected by both clients and colleagues for her dedication and expertise and stands out for her commitment to providing excellent service and personalised solutions.

She is a hands-on mum to two active boys! Darcee is focused on her family and is always managing their busy after-school schedule while trying to fit some time in for herself.

Our Commitment to You

Smith & Lane prides itself on the individual service and risk analysis we can provide to our clients. We provide the solutions needed to help survive the consequences of risk no matter what industry, specialisation, or scope of our clients’ businesses.

 

As your appointed General Insurance Adviser, we will:

  • Conduct an analysis of your risk/needs and recommend the most appropriate covers to protect your assets and liabilities.
  • Recommend the appropriate insurer to match the risk.
  • Only recommend financially secure and stable Insurers.
  • Provide alternatives on your risk retention through various excess options.
  • Allow you to pay premiums in monthly instalments.
  • Provide prompt and timely servicing of your accounts to ensure you are adequately informed of issues that may affect your business.
  • Manage your claim.

Our Awards

Insurance Business Australia’s Fast Brokerage 2023

Insurance Business Australia’s Fast Starter 2023

Insurance Advisernet’s Emerging Practice of the Year 2023

Insurance Advisernet’s Platinum Practice

Need More Help?

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